The Miracle Mile mall which is attached to the resort is great! If you are a coffee drinker, definitely check out The Coffee Bean if the Starbucks line is too long. The windows were washed while we were there. We checked in late (around 9:30 pm) so there was no wait for check in and the front desk staff were very friendly. Yes, some of the furniture was nicked and the hallways could use some sprucing up. There was a TV over the tub! The bed was comfortable and housekeeping did a great job! Our room was cleaned and straightened every day without fail and they always said hello in the hallways. The room was huge! Big bathroom with separate shower and tub. It didn't bother us, but something to be aware of. The room was at the end of the 8th floor hallway, very quiet location. We stayed for 5 nights and were upgraded upon check in to a resort vista room, which is a step above the Hollywood Hip room that we booked. My husband and I had a great stay at Planet Hollywood over spring break.
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